We accept returns within 7 days of delivery for store credit exchanges or refunds, with items in new condition, tags attached, and original packaging.
Full Coverage, available at checkout, includes package protection, free return shipping, and a 30-day return window; without it, return shipping is the customer's responsibility.
Refunds on orders without full coverage may be subject to a restocking fee, and original shipping fees are not included in store credit.
No Rivals is not responsible for packages returned due to incorrect address details, but we’re happy to assist with reshipment arrangements.
